ARCH CATERING AND REFRIGERATION LTD

Arch Catering and Refrigeration set up in Stevenage in 2021 and pitches itself as a commercial kitchen specialist working nationwide across England, Scotland and Wales. The remit is the whole kitchen: warewashers, glasswashers and dishwashers, combination ovens, ice machines, cold rooms and refrigeration, with the firm factory trained on Hobart, Winterhalter and Classeq.

The single published review captures the pitch well. A cafe owner, let down on post sales support elsewhere, called Arch late one afternoon and had an engineer out early the next day, kept informed before and after, with a dishwasher fixed under warranty at the end of it. No part of the process, the reviewer wrote, could be faulted.

Refrigeration and cold room work is backed by F-Gas servicing and a 24/7 breakdown line, and the firm quotes an 85 percent first visit fix rate on its own figures. Day to day the contact points are Simon and Max on their mobiles alongside the Stevenage office. Arch Catering and Refrigeration is a Stevenage based commercial catering and refrigeration engineer covering the UK, serving hotels, care homes, schools, restaurants and cafes.